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Privacy Policy

Privacy Policy for Remob AI

Effective Date: [2025/6/01]

1. Introduction

At Remob AI, your privacy and the protection of your personal data are of the highest importance to us. This Privacy Policy explains how we collect, use, store, and protect your information while using our AI-powered platform. This policy fully complies with global data protection standards, including the EU General Data Protection Regulation (GDPR), Google policies, California Consumer Privacy Act (CCPA), and applicable AI data handling best practices.

By accessing or using Remob AI, you consent to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect the following personal data when you register or interact with our platform:

  • Name

  • Email address

  • Payment information (processed by third-party payment processors)

  • IP address

  • Account activity and preferences

  • Device and browser information

b) Uploaded Content and User Inputs

When using our AI tools, you may upload or input:

  • Text files, images, audio files, videos, documents, and other content

  • Prompts, commands, and data used to generate AI outputs

Important: We do not claim ownership of the content you provide or generate, but we may process such data for the sole purpose of providing services, improving AI accuracy, and supporting platform functionality.

c) Automatically Collected Data

  • Cookies and tracking technologies

  • Usage statistics and analytics

  • Log files

  • Error reporting

3. How We Use Your Information

We use your information for the following purposes:

  • To operate and maintain the Remob AI platform.

  • To personalize your user experience.

  • To process payments and manage subscriptions.

  • To improve AI models and system performance.

  • To monitor system security, abuse, or violations.

  • To communicate important updates and promotional content (with your consent).

  • To comply with legal obligations.

4. AI Data Processing

As an AI-powered platform, some of your data may be processed through third-party AI models and APIs strictly for:

  • Generating AI content outputs.

  • Improving AI accuracy and capabilities.

  • Preventing harmful or abusive usage.

We take measures to minimize data retention, anonymize sensitive data where possible, and restrict access to authorized personnel only.

5. Data Sharing & Third-Party Processors

We do not sell your personal data.

We may share your information only with trusted third parties who help operate Remob AI, including:

  • Payment processors (e.g. Stripe, Paddle)

  • AI model providers (e.g. OpenAI, Stable Diffusion, ElevenLabs)

  • Cloud hosting services

  • Customer support tools

  • Analytics providers (e.g. Google Analytics)

All third parties are bound by data protection agreements and required to follow strict confidentiality and security standards.

6. International Data Transfers

If you access our platform from outside your home country, your data may be transferred to servers located in jurisdictions with different data protection standards. We ensure appropriate safeguards (such as Standard Contractual Clauses under GDPR) are in place.

7. Data Retention

We retain your personal information as long as necessary to provide services, meet legal requirements, and improve platform functionality. You may request data deletion at any time by contacting us.

8. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Secure encrypted transmission (SSL/TLS)

  • Secure cloud storage

  • Role-based access controls

  • Regular security audits and monitoring

9. User Rights

Depending on your location, you may have the following rights:

  • Right to access, correct, or delete your data

  • Right to restrict or object to data processing

  • Right to data portability

  • Right to withdraw consent at any time

Requests may be submitted to: privacy@remobai.com

10. Children's Privacy

Remob AI is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Google Compliance

Remob AI fully complies with Google Ads, Google Cloud, and Google API Services User Data Policies regarding:

  • Data collection transparency

  • User consent

  • Secure data storage

  • Limited data usage strictly related to service provision

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users via email or platform notifications when significant changes are made.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@remobai.com
Address: [24-26 Arcadia Avenue Dephna House #105, UK]